GenWISP Billing - Next-Gen ISP Billing & Management Platform | Streamline Your Internet Business

Privacy Policy

This privacy policy explains how GenWISP collects, uses, and protects your personal information when you use our website and services.

Information We Collect

We collect information you provide directly when you sign up, register, contact support, or use our services. This may include your name, email address, phone number, billing information, and other details you choose to share.

We also automatically collect data about your interactions with our platform, such as log data, device identifiers, IP address, and usage patterns to help improve performance and security.

How We Use Your Information

  • To provide, operate, and maintain our services
  • To communicate with you regarding your account and support requests
  • To personalize your experience and improve our website and features
  • To process payments and prevent fraud
  • To send important updates, newsletters, and promotional offers (with your consent)

Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience and analyze usage patterns. Cookies help us remember preferences, authenticate users, and measure performance.

You can control cookie settings in your browser, but disabling certain cookies may affect your experience on our platform.

Sharing & Disclosure

We do not sell your personal information. We may share your data with:

  • Service providers and partners who help operate our services
  • Law enforcement or legal requests where required by law
  • Third parties in connection with a merger, acquisition, or corporate restructuring

Data Security

We implement technical and organizational measures to safeguard your information. While we strive to protect your data, no system is completely immune to security risks.

Your Choices

You may update your account information, opt-out of marketing communications, and exercise your rights under applicable privacy laws where relevant (e.g., access, correction, deletion).

Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal data from minors.

Changes to This Policy

We may update this privacy policy from time to time. We will post the revised policy on our website with an updated effective date.

Contact Us

If you have any questions or concerns about this policy, please contact us at support@genwisp.com .